Customer Service

At Executive Valeting we can guarantee that you will experience the very best customer service available. We are not a franchise, but a local business based in London. We do not have royalties to pay to a franchisor or expensive loans to repay for franchise start up costs, so we can deliver the very best quality service you will find anywhere, at competitive prices. We use only the very best Valeting products from Autosmart to ensure that your vehicle receives the ultimate in treatment and care.

Phone calls are answered by a professional and knowledgeable receptionist, who will assist you in the best way possible. You will also receive an email confirming your appointment time and a text message on the day of the valet to confirm that we are on our way.

All staff carrying out valets are fully trained and have been hand-picked to ensure that the level of technical competence and service quality is second to none. They are trustworthy, friendly, courteous and highly presentable – something that we believe is very important in delivering the overall service package to our clients.

If it rains, we have a portable Valeting tent to protect your vehicle. If it is dark we have a floodlight. In fact, in any situation at all Executive Valeting offers exactly what our strap line says…..the ultimate in car care.

When it comes to paint protection on cars, we make sure we have full priority on you and your car, so if you would like a paint protection and sealant package please allow for advanced booking. We can provide you with a variety of information about paint sealant we offer, just email us at info@execvaleting.co.uk or call us on 0845 224 0024 so we can send you a guide to paint sealants.

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